Hi there,
I’ve been hard at work trying to get the revised edition of Ronin up and running on Createspace where it was originally published. I uploaded the revised book and the new artwork which I posted on here a while ago and which you can view on the ebook edition on smashwords.com but for some unknown reason the guys at createspace put the old artwork from edition 1 onto edition 2.
I was a bit upset when my proof copy arrived with the old artwork on the cover so I contacted them about it and was told to send the product ID along with two photo’s of the book so they could investigate, which I promptly did.
Then they told me the Product ID was invalid and to check again and send the ISBN number which I promptly did informing them that the ID number was correct and just to reiterate I gave it to them once more.
I got a reply today saying that they would love to help but they couldn’t give out sensitive data unless I contact them from my account on the website.
Is it just me or does this all sound like a monumental cock up which they will not put right or am I being paranoid?
On another note I’ve uploaded OMEGA which is Col Sec 2 in the series and should be with you in a few weeks if the guys at createspace can get their act sorted.
See you soon
Jan.
